The Solution
A Unified View of Every Family in Your Book
Luscent is your firm’s intelligence layer. It reads the communications your advisors already produce and turns them into a book-level view of relationship health, retention risk, and expansion opportunity across all of your client families. Your managing partner sees the whole book at a glance; each advisor sees the families that need attention first, with the per-family depth underneath.
Core capabilities
The Pillars of Multi-Family Office Intelligence
The Legacy Shield (Align & Govern Stakeholders)
For every client family, Luscent maps the web of principals, heirs, and external advisors. Stakeholder Mapping identifies roles like Decision Maker, Influencer, and Heir across each family, so any advisor in your firm can pick up a relationship without losing the context that usually lives in one person’s head.
The Strategic Engine (Surface Strategic Opportunities)
Across your book, Luscent turns subtle dialogue into a quantified pipeline of opportunities: a €2.3M impact-investment interest raised by a next-generation member of one family, a €1.1M alternative-asset allocation an advisor flagged in another, each scored by confidence and surfaced to the advisor who owns the relationship.
The Discretion Amplifier (Mitigate Invisible Risks)
For each client family, Luscent surfaces the non-financial risks that quietly erode relationships: deteriorating sentiment between key stakeholders, and governance or review deadlines coming due, raised as Signals before they escalate into a lost mandate.
Purpose-Built for Family Offices
Built for the Way Multi-Family Offices Actually Work
Built for multi-family offices serving sophisticated clients across generations, jurisdictions, and asset classes, where the relationship is the product and discretion is non-negotiable.
Integration Ecosystem
Integrate Everything, Replace Nothing
API First Approach
Our API-first, cloud-native architecture is designed to enhance your existing ecosystem, not disrupt it. We augment your core banking and CRM platforms, unlocking the value of the data you already have.
Core Banking Compatibility
Pre-built integrations for leading platforms, plus a robust API framework for custodians, trading platforms, and regulatory databases.
The Pilot Program
Co-Creating the Future of Multi-Family Office Intelligence
The Pilot Program Blueprint
We are assembling an exclusive cohort of pioneering European multi-family offices to co-create the new standard in legacy intelligence. This strategic partnership is designed to validate the next generation of AI-native tools on your real-world data, within a secure, confidential framework.
Targeted Pilot Outcomes
The program is structured to validate specific, measurable results.
We define and measure the success metrics with you before day one.
EU Sovereign Cloud Security, Engineered for GDPR Excellence
27001
ISO
Regulatory Compliance
100% EU data residency with primary servers in Paris (France) and backup in Warsaw (Poland) on Scaleway’s Sovereign Cloud. Our platform features a GDPR-by-design architecture with built-in data minimisation and is MiFID II ready with algorithmic decision documentation.
Security Framework
ISO 27001 and SOC 2 readiness in progress, with penetration testing and end-to-end encryption.
Primary data center
Paris, FR
Backup data center
Warsaw, PL
Pricing
Pricing That Scales With Your Book
Pilot Program Investment
€0 setup and implementation fees during the program period.
[FLAGGED NUMBER] €500/month per advisor for full platform access and strategic support.
Price protection for 24 months post-program.
Standard
Core relationship intelligence and compliance support across your client families.
Professional
Advanced analytics, opportunity modelling, and Stakeholder Mapping across your full book.
Enterprise
Custom integrations, bespoke AI model development, and a dedicated support team for larger multi-family offices.
Post-Launch Pricing
