The Solution
A Unified View of Risk, Opportunity, and Performance
Luscent is your bank's intelligence cockpit. We integrate with your existing systems to transform unstructured communication data into a clear, strategic view. Our main dashboard gives every Relationship Manager and leader an immediate, real-time overview of their entire book, highlighting high-priority opportunities, overall relationship health, and portfolio performance in one place.
Core capabilities
The Three Engines of Predictive Private Banking
The Retention Shield
Identify at-risk relationships and compliance issues before they escalate. Our dashboard provides a real-time distribution of churn and compliance Signals, trend analysis, and the top drivers of risk. You can drill down into a specific Critical Signal to see a client’s Health Score of 22 and its key driver, like a 60% drop in email communication.
The Opportunity Engine
Systematically uncover revenue opportunities hidden in client dialogue. The Opportunities screen transforms subtle client mentions into a quantified pipeline, showing you a €620,000 ESG Portfolio Transition opportunity or a €1.2M Succession Planning Advisory need, complete with confidence scores and recommended next actions.
The Advisor Amplifier
Make every Relationship Manager as effective as your best. Our platform provides a clear overview of every client's health—"Healthy," "Monitor," or "At Risk"—with a clear "Next action" for each. This ensures RMs focus their time on the high-value activities that protect and grow their book.
Purpose-Built for Private Banking
A Specialised Focus on European Wealth
Our platform is engineered exclusively for the complex needs of European Private Banks, Multi-Family Offices, and Independent Wealth Managers who serve a sophisticated clientele.
Integration Ecosystem
Enhances Everything. Replaces Nothing.
API First Approach
Our API-first, cloud-native architecture is designed to enhance your existing ecosystem, not disrupt it. We augment your core banking and CRM platforms, unlocking the value of the data you already have.
Core Banking Compatibility
Pre-built integrations for leading platforms, plus a robust API framework for custodians, trading platforms, and regulatory databases.
EU Sovereign Cloud Security, Engineered for GDPR Excellence
27001
ISO
Regulatory Compliance
100% EU data residency with primary servers in Paris (France) and backup in Warsaw (Poland) on Scaleway’s Sovereign Cloud. Our platform features a GDPR-by-design architecture with built-in data minimisation and is MiFID II ready with algorithmic decision documentation.
Security Framework
ISO 27001 and SOC 2 readiness in progress, with penetration testing and end-to-end encryption.
Primary data center
Paris, FR
Backup data center
Warsaw, PL
Pricing
A Clear Path to
Measurable ROI
Pilot Program Investment
€0 setup and implementation fees during the program period.
€600/month per RM for full platform access and strategic support.
Price protection for 24 months post-program.
Post-Launch Pricing
