Everything Luscent shows you,explained and proven.
Guides for Relationship Managers, compliance teams and administrators. One task per page.
- Shipped surface only
- Examples use a fictional client
- Updated2 October 2026
Three waysinto one record.
I am a Relationship Manager
Read your Signals, see why a Health Score moved, and take the next right conversation to the client.
Start with the RM guideI work in compliance
Follow how a rule becomes a Signal, what the Compliance tab shows, and how each decision is recorded with a name and the time.
Guide in writingI administer Luscent
Connect Microsoft 365 and Salesforce, onboard Relationship Managers, and set retention and access.
Guide in writingMirrors the app,one card per page.
Getting started
Your first week with Luscent: sign in, your book, your first Signal.
In writingDashboard
The book ranked by what needs attention today.
In writingClients
Find, filter and open any client in your book.
In writingSignals
What changed, why it matters, and what to do next.
See the guidesClient Detail
One client, seven tabs. Each tab has its own guide.
Health Score
The 0 to 100 reading, what moves it, and how to read a change.
See the guidesIntegrations
Microsoft 365 and Salesforce: connect, sync, and what is never written back.
In writingOnboarding and Settings
Users, roles, appearance, retention.
In writingSecurity and data
Where data lives, how AI is used, and how to answer your own auditors.
In writingGlossary
Signal, Health Score, Task, Pattern, and every term Luscent uses, defined once.
In writingChangelog
What shipped, by version and date.
Open the changelog9 guides,grouped by product area.
Signals
6 guides- Review a SignalOpen a Signal, read the evidence, then mark it reviewed or dismiss it with a reason.
- What a Signal isWhere Signals come from, what each one carries, and where you find them.
- Read the confidence badgeHow sure Luscent is of its reading, and when to check the source first.
- Dismiss a Signal with a reasonWhen to dismiss rather than acknowledge, and what gets recorded.
- See why a Signal was raisedOpen the exchange, the rule or the linked Signals behind any Signal.
- Read a rules-engine SignalDeterministic rules, the data point they fired on, and how they close.